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Privacy Policy

Last updated: April 2025

HUGO ("we," "our," or "us") respects your privacy and is committed to protecting your personal information.

1. Information We Collect

We may collect the following information when you use our platform:

  • Name, phone number, and email address
  • Account and profile details
  • Payment or transaction-related information (if applicable)
  • Usage data (such as interactions with our platform)
  • Harvest records, including GPS coordinates and timestamps when you log a harvest

2. How We Use Your Information

We use your information to:

  • Provide and operate our services
  • Communicate with you (including SMS notifications if you opt in)
  • Improve our platform and user experience
  • Provide customer support
  • Ensure compliance with legal obligations

3. SMS Communications

If you opt in to receive SMS messages from HUGO:

  • Message frequency may vary
  • Message and data rates may apply
  • You can reply STOP to unsubscribe at any time
  • You can reply HELP for support

4. Sharing of Information

We do not sell, rent, or share your personal information with third parties for marketing purposes. We may share information only with trusted service providers necessary to operate our platform (e.g., messaging providers), and only as required.

5. Data Security

We implement reasonable security measures to protect your information from unauthorized access, disclosure, or misuse.

6. Your Rights

You may request to access, update, or delete your personal information by contacting us.

7. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page.

8. Contact Us

For questions, contact us at support@hugoapp.com.

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